When Katalogo, a reseller of turnkey software, was tasked with creating an integrated sales channel for its largest client, Experian, it faced a daunting challenge. The solution required a PunchOut integration—a complex e-procurement setup connecting buyer systems to seller e-commerce platforms for automated order processing.

Despite nine months of effort and external IT assistance, Katalogo could not complete the integration. With the project stalled and Experian’s satisfaction at risk, Katalogo turned to Essent, a leader in e-procurement technology and integration services.

Addressing Key Pain Points

We immediately identified three main pain points that needed to be addressed in order to implement a swift and effective solution:

Prolonged delays

Katalogo struggled with nine months of setbacks. Within minutes, Essent created the ecommerce website for Katalogo on the Essent SiteBuilder™ content management system and entered product data into the integrated EssentOne Enterprise Resource Planning (ERP) system.

"I was speechless,” said Fernanda Oliviera, Katalogo’s manager. "You got done in 20 minutes what we couldn’t figure out in 9 months.”

Technical complexity

PunchOut projects often involve connecting systems with unique configurations and buyer-specific requirements. As the first Ariba® Certified Solution Provider, Essent knew how to successfully integrate trading partners and navigated these intricacies seamlessly.

Lack of resources

With no implementation guide from Experian and challenges spanning continents and languages. The strength of Essent in handling these intricate PunchOut integrations lies in its technology and implementation team. Essent is a veteran, implementing eProcurement integrations since the early 2000s.

Results and Impact

We leveraged our PunchOutNow® solution and enterprise experience to set up a tailored e-commerce platform for Katalogo and establish a robust connection with Experian’s procurement system.

• Integration timeline: Essent reduced the integration timeline from months to minutes.
• Customer satisfaction: Experian was impressed by the seamless setup, driving loyalty and repeat business for Katalogo.
• Process efficiency: Automated workflows now ensure accurate and valid purchase orders, saving time and reducing errors.

The Best Result: A Thriving Partnership

Our impact extended beyond initial success. Years later, Katalogo continues to benefit from its PunchOut integration, as well as its simplicity and accuracy. Experian remains a satisfied client, reinforcing Katalogo’s reputation as a reliable partner.

"We very much wanted to satisfy Experian,” said Oliviera. "By implementing PunchOut integration, we simplified their procurement process while ensuring accurate orders for our business. Now, years later, our customer remains satisfied—and we do too.”

Why Choose Essent for PunchOut Integration

• Proven Expertise: Decades of experience with tens of thousands of integrations and billions of dollars in commerce.
• Turnkey Solutions: Tailored e-commerce platforms and seamless integration with buyer systems.
• Long-Term Support: Ongoing hosting, troubleshooting, and optimization ensure lasting success.
• Customer-Centric Approach: Every integration is customized to meet the specific needs of buyers and sellers.

Elevate and Simplify eProcurement

Join countless businesses like Katalogo who trust Essent for efficient and reliable PunchOut integrations. Simplify your eProcurement processes, retain key clients, and drive growth with our expert solutions.

Contact Us Today