Essent to Discontinue Use of the File Transfer Protocol (FTP)

Attention organizations, notably OrderTrax Network customers, that use FTP to transfer files with Essent:
Essent has deprecated the use of FTP on January 1, 2024 and will retire it on December 15, 2024. Customers are required to update their systems to use SSH File Transfer Protocol, also referred to as SFTP, before the deadline to avoid interruption of service. Please note this is not to be mistaken with FTPS which is FTP over Secure Sockets Layer.

Note

You should bring this to the attention of your Information Technology (IT) department.

Problem

FTP, a network protocol used for transferring files between computers, is being retired due to the protocol’s outdated security architecture.

Essent Service Impact Analysis

Organizations that use FTP to transfer files with Essent are impacted. Notably, Essent®  OrderTrax® Network customers that currentlyuse FTP to transfer data files with Essent.

Corrective Action

If you do not currently have an SFTP client, install a file transfer service capable of using the SFTP protocol and migrate your file transfers exclusively over to that protocol. Contact Essent Support for assistance with any questions.


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