Wireless Telecommunication Carriers
Summary
Essent is a leading provider of Operations Support System (OSS) software solutions to the wireless telecommunications industry. Essent offers comprehensive information management and process workflow automation systems specifically designed for the unique needs of the industry. Essent offers fully-integrated, client/server, web-capable Network Performance Analysis and Reporting solutions for all major technologies including CDMA, TDMA, and GSM from major vendors including Ericsson, Lucent, and Nortel Networks.
Essent has the experience, products, and services to assist your organization in identifying your requirements, providing the missing piece to your OSS puzzle, and implementing an innovative, successful solution, tailored to your organization’s unique needs. From engineers in the field to senior executives in the boardroom, Essent offers progressive solutions tailored to the unique informational needs of each group.
Solutions
- Network Performance Reporting
- Marketing Management
- Customer Relationship Management
- Sales Force Automation
- Order Entry
- Project Management
- Scheduling/Dispatch
- Inventory Identification/Barcoding/RFID
- Inventory Control
- Order Fulfillment
- Shipping Management
- Customer Support
- Technical Support
- Accounting
- Timekeeping
- Job Costing
- Performance Analysis
- Telephony/Call Processing
The Essent Advantage
With over 30 years of experience, Essent is a recognized expert in and award-winning provider of comprehensive, industry-specific Operations Support Systems designed to improve the efficiency of your business by implementing innovative, time-tested techniques and technologies – the hardware, software, consulting, and assistance critical for your highly- competitive marketplace.
Benefits of Working with Essent
- Industry Knowledge
- Innovative Techniques and Technologies
- Customer-driven Tailored Solutions
- Proven Track-record
- Customer Control of the Implementation Process
Getting Started
Working with Essent is easy. Contact us today to begin the process. An Essent Operations Management Consultant will work with you, at no cost, to begin the process of developing a solution tailored to your organization’s exact needs and budget.