Compass 6.x Support Ends September 30th, 2009

Attention Compass 6.0 or earlier customers – Support for Compass 6.0 ends September 30th, 2009. Support for earlier versions has already ended.

What does this mean to you?

You may not be able to adequately resolve any support or compatibility issues that may arise because you are using outdated software. It is our policy to enhance our software, add-on products and technical support services for the latest releases so we can provide the best possible service. Enhancements and bug fixes will no longer be performed to your version.

If you have a current Support Plan with Essent it will continue to be honored, but Essent may not be able to adequately resolve any support or compatibility issues that may arise.

Should you need assistance, support will be based on a pay-per-call basis charged at our current hourly rate for technical support.

What you can do about it?

Customers with a current Support Plan are eligible to upgrade to the latest version of Compass for free. Do not continue to rely on unsupported versions. Upgrading now will give you continued access to support, product updates, and valuable add-on products and services which may be important to your business. It will also bring you new enhancements and features that have been added since your version was released.

To Get Started: Contact your representative today by calling 800-559-9959 or by email to schedule for the upgrade.